Hello there. I often get asked Social Media questions on my Facebook Business Page either directly posted on my page, as a question on one of my updates, or sent through private messages. What I love about them is the fact that they give me content for my Social Media blog! I’ve realised if someone does ask a question, there may well be other thinking about the same thing so I may as well create a blog with the answer. So a question that came in this week was:-
Well the first thing to understand is if you do ban someone from your business page, it will just stop them from being able to write on your page, or like and comment on your post. It will stop them from being able to privately message you too – it WILL NOT however block them from seeing what you are posting, unfortunately, neither will it block them from being able to share your post elsewhere on Facebook.
Your Facebook Business Page is Public, and to be honest, even if it did work in such a way that you were able to block someone so that they couldn’t see your content, they would always be able to log on to someone else’s account and access your information that way.
So your options on Facebook are to either …..
If you were to remove someone from your page, they would no longer “like” your page, but that wouldn’t stop them from “liking” it again. Why would you remove someone? Well quite simply it would stop your status updates and posts appearing in their News Feeds or the News Feeds of their friends. But, as I mentioned above, your page is public, so if they realise they no longer “like” your page, they can like it once again.
If you ban someone from your page, it will stop them from interacting with you, as I mentioned above. Banning is particularly useful if you have someone who continually tries to spam on your page, sell their products/services etc without your permission. Banning them will stop them from being able to do this.
In answer to the question as to whether blocking someone from your personal profile also blocks them from your business page I’m afraid the answer is NO.
So here’s how you do it (you have a couple of options).
Firstly, click on settings and then choose People and Other Pages in the left column.
Click the small box to the left of the person you want to ban and then click the cog on the right hand side, which gives you the option of what to do with this person.
Your options here are to a) Assign a Page Role (ie make Admin) b) Remove from Page Likes (as mentioned above) or c) Ban from page. If you click on Ban from Page a box will appear with the person’s name for you to confirm your action.
You can also carry out this same action, i.e. banning someone from your page, from your Page if the person has commented – click the downward arrow next to the post and click hide post, then choose the option to ban. Likewise, from the same downward arrow you can ban people from your message centre or Visitor Posts. You have the option to ban them anywhere.
I am sure this answer wasn’t exactly the answer you wanted, but at least you are now aware.
Please feel free to ask any Social Media questions you may have on my Facebook Page. It really does help me with blog content 🙂
Amanda Dixon is an Award Winning Social Media Consultant and has been working with North East businesses for over 7 years, She has trained over 2000 businesses in the use of Social Media for business, through 121 training sessions, hands-on workshops, bespoke in-house training and seminars. For 6 years Amanda ran a Social Media Management Agency and in 2016 changed direction and launched North East Social Media Ltd to concentrate on the education side of Social Media. Teaching North East Businesses how to use Social Media with the maximum effect North East Social Media Ltd believe that Social Media is far more effective when created and managed in-house, that way the posts are more current, images more creative, more fun and spontaneous.